Terms of Service

QuippyAI connects to your Gmail account with read-only access and helps you organize client conversations, prioritize work, ask grounded questions, capture commitments and deadlines, prepare for meetings, understand confirmed relationship history, receive alerts, and draft suggested replies. Optional features can learn reviewable business context or connect authorized work and time services.

QuippyAI never sends email on your behalf and has no technical ability to do so — it never requests Google's send permission. Suggested replies are drafts for you to review, edit, and send yourself.

• You sign in with a Google account and are responsible for activity under your account.
• You may only connect mailboxes you own or are authorized to manage.
• You may only connect third-party accounts, import meeting material, or analyze historical sources that you are authorized to use for these purposes.
• You are responsible for providing any notices and obtaining any permissions or consents required for the people and information you place in QuippyAI.
• Workspace owners and admins control membership and roles in their workspace. Connected mailboxes are private to their owner unless the owner explicitly shares them.
• You must be at least 18 years old and legally able to enter into these terms to use QuippyAI.

• The plan, billing interval, recurring price, add-ons, and any applicable taxes are shown at checkout. By completing checkout, you authorize Stripe to charge the payment method on file on a recurring monthly or annual basis until cancellation.
• Paid subscriptions renew automatically for successive periods matching the interval you select unless canceled before the renewal date.
• New workspaces receive a one-time free trial that begins when the first mailbox is connected. No payment method is required for the trial; when it ends, a paid plan is required for continued processing.
• Each plan includes limits on team seats and connected inboxes. Seat add-ons may be purchased where offered.
• You can cancel anytime from the billing page; cancellation takes effect at the end of the current billing period, and no partial-period refunds are given except where required by law.
• If a renewal payment fails, we allow a short grace period before pausing processing. Your data is not deleted when processing is paused.
• We may change prices with at least 30 days' notice; changes apply from your next renewal.
• We will provide renewal, pricing, and cancellation notices when applicable law requires them.
• Complimentary or evaluation access may be granted at our discretion and may be modified or ended at any time.

You agree not to:

• Use the service to violate any law or the rights of others.
• Connect a mailbox without authorization, or use the service to monitor a person's email without their knowledge where consent is required.
• Probe, disable, overload, or circumvent security or access controls, or attempt to access another workspace's data.
• Upload malicious code, use the service to distribute spam, or interfere with another person's use of the service.
• Use AI-generated content as the sole basis for decisions that determine a person's eligibility for employment, housing, credit, insurance, healthcare, education, or another legally significant opportunity.
• Resell, sublicense, or white-label the service without a written agreement with us.
• Reverse engineer the service except where the law permits it regardless of this term.

Your email and authorized Google data, client records, tasks, meeting material, connected-service data, time records, and business context are yours. You grant us the limited rights needed to host and process that data solely to provide the service to you. Our handling of your data — including Google user data under Google's Limited Use requirements — is described in the Privacy Policy, which is part of these terms.

You represent that you have the rights needed to provide this data and instruct us to process it. The license above lasts only as long as needed to provide, secure, and support the service and meet our legal obligations. It ends when the data is deleted from active systems, subject to restricted backups and records we must retain.

Each party may receive nonpublic business, technical, or financial information from the other that a reasonable person would understand is confidential. The receiving party will use it only to perform or receive the service and will protect it with reasonable care. This obligation does not cover information that is public through no fault of the receiving party, was already lawfully known without restriction, is received lawfully from another source, or is independently developed. A party may disclose confidential information when legally required if it gives notice where permitted and reasonably helps the other party seek protection.

Categorizations, extracted tasks and deadlines, answers, priorities, briefs, meeting insights, relationship signals, business-learning proposals, estimates, and suggested replies may be generated or ranked using artificial intelligence and can be incomplete or wrong. Sources, confidence indicators, and confirmation controls are aids—not guarantees. You are responsible for reviewing anything you rely on, approve, create, or send. QuippyAI is not a substitute for reviewing the source records or exercising professional judgment.

QuippyAI does not provide legal, tax, accounting, employment, medical, or financial advice. Do not rely on an AI-generated answer, risk signal, estimate, or relationship interpretation as a professional determination.

The service depends on third parties you may connect or that we use to operate — including Google, Stripe, Resend, Discord, ClickUp, Canva, Toggl, and our hosting and AI providers. Their services are governed by their own terms, and we are not responsible for their availability or actions. If provider access expires or is revoked outside QuippyAI, syncing pauses until you reconnect; previously synced or normalized workspace data may remain until you use QuippyAI's deletion controls or request account deletion.

A connected feature may create or update a record in a third-party service only through an action or setting you request, confirm, or enable. Disconnecting QuippyAI does not delete the original tasks, designs, time entries, calendar events, or other records held by that provider, except that QuippyAI attempts to clean up deadline events it created.

We may improve, add, remove, or modify features as the service evolves. We will not materially reduce the core functionality of a paid plan during its current billing period without reasonable notice, except where needed for security, legal compliance, or a third-party dependency outside our control. Preview, beta, and evaluation features may change or end at any time and are provided without a service-level commitment.

The service, including its software, design, and branding, belongs to PennaWorks and its licensors. Subject to these terms and your payment obligations, we grant you a limited, non-exclusive, non-transferable, revocable right to use QuippyAI for your internal business purposes during your subscription. If you send us feedback or suggestions, we may use them without restriction or obligation to you.

To the extent permitted by law, you will defend and indemnify PennaWorks and its personnel against third-party claims, damages, and reasonable costs arising from your data, your unlawful or unauthorized use of the service, or your material breach of these terms. We will promptly notify you of a covered claim, allow you to control its defense and settlement, and provide reasonable cooperation at your expense. You may not settle a claim in a way that admits fault by or imposes obligations on PennaWorks without our written consent.

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that every important email, task, meeting, deadline, or risk will be flagged.

To the maximum extent permitted by law, PennaWorks will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of the service is limited to the amounts you paid us in the 12 months before the claim arose (or $50 if you have paid nothing). These limitations do not exclude liability for fraud, willful misconduct, or another liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You may stop using the service and disconnect your mailboxes at any time, and may request account deletion as described in the Privacy Policy. We may suspend or terminate access for breach of these terms, non-payment, legal or security risk, or to protect the service or other users, with notice where practicable. When the agreement ends, your right to use the service ends. Provisions that by their nature should survive, including payment obligations, confidentiality, intellectual property, disclaimers, indemnification, limitations of liability, and general legal terms, will survive.

We may update these terms as the service evolves. For material changes we will update the effective date above and notify active users before the changes take effect. Continued use after that constitutes acceptance.

These terms and the Privacy Policy are the entire agreement about QuippyAI unless you and PennaWorks sign a separate agreement that expressly controls. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain effective. A failure to enforce a provision is not a waiver. You may not assign these terms without our written consent; we may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. Neither party is liable for delay caused by events beyond its reasonable control, but this does not excuse payment obligations. Section titles are for convenience.

These terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-law rules. Questions about these terms: kyle@pennaworks.com.