Terms of Service

QuippyAI connects to your Gmail account with read-only access and helps you organize client conversations, capture commitments and deadlines, get alerted before important email goes unanswered, and draft suggested replies.

QuippyAI never sends email on your behalf and has no technical ability to do so — it never requests Google's send permission. Suggested replies are drafts for you to review, edit, and send yourself.

• You sign in with a Google account and are responsible for activity under your account.
• You may only connect mailboxes you own or are authorized to manage.
• Workspace owners and admins control membership and roles in their workspace. Connected mailboxes are private to their owner unless the owner explicitly shares them.
• You must be at least 13 years old (or the age of digital consent where you live) to use QuippyAI.

• Paid subscriptions are billed through Stripe on a recurring monthly or annual basis and renew automatically until canceled.
• New workspaces receive a one-time free trial that begins when the first mailbox is connected. No payment method is required for the trial; when it ends, a paid plan is required for continued processing.
• Each plan includes limits on team seats and connected inboxes. Seat add-ons may be purchased where offered.
• You can cancel anytime from the billing page; cancellation takes effect at the end of the current billing period, and no partial-period refunds are given except where required by law.
• If a renewal payment fails, we allow a short grace period before pausing processing. Your data is not deleted when processing is paused.
• We may change prices with at least 30 days' notice; changes apply from your next renewal.
• Complimentary or evaluation access may be granted at our discretion and may be modified or ended at any time.

You agree not to:

• Use the service to violate any law or the rights of others.
• Connect a mailbox without authorization, or use the service to monitor a person's email without their knowledge where consent is required.
• Probe, disable, overload, or circumvent security or access controls, or attempt to access another workspace's data.
• Resell, sublicense, or white-label the service without a written agreement with us.
• Reverse engineer the service except where the law permits it regardless of this term.

Your email data, clients, and tasks are yours. You grant us the limited rights needed to host and process that data solely to provide the service to you. Our handling of your data — including Google user data under Google's Limited Use requirements — is described in the Privacy Policy, which is part of these terms.

Categorizations, extracted tasks and deadlines, and suggested replies are generated by artificial intelligence and can be incomplete or wrong. They are assistance, not advice, and you are responsible for reviewing anything you rely on or send. QuippyAI is not a substitute for reading your email.

The service depends on third parties you may connect or that we use to operate — including Google, Stripe, Discord, and our hosting and AI providers. Their services are governed by their own terms, and we are not responsible for their availability or actions. If Google access expires or is revoked, syncing pauses until you reconnect; previously synced data remains in your workspace.

The service, including its software, design, and branding, belongs to PennaWorks. If you send us feedback or suggestions, we may use them without obligation to you.

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that every important email will be flagged.

To the maximum extent permitted by law, PennaWorks will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of the service is limited to the amounts you paid us in the 12 months before the claim arose (or $50 if you have paid nothing). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You may stop using the service and disconnect your mailboxes at any time, and may request account deletion as described in the Privacy Policy. We may suspend or terminate access for breach of these terms, non-payment, or to protect the service or other users, with notice where practicable.

We may update these terms as the service evolves. For material changes we will update the effective date above and notify active users before the changes take effect. Continued use after that constitutes acceptance.

These terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-law rules. Questions about these terms: kyle@pennaworks.com.